Research Area | HR Shared Services

For HR Shared Services professionals and their teams, covering a range of issues related to the design and delivery of HR Shared Services work processes. The following topics are within scope:

Alternative Work Arrangements
Audits & Controls
Benefits Administration
Call Centers & Help Desks
Career Planning
Compensation & Incentives
Contingency Planning
Development Planning
Employee & Labor Relations
Employee Engagement & Satisfaction
Employee Onboarding & Integration

Garnishments
Geographic Design
Imaging / Workflow
Organizational Design / Development
Outsourcing / Offshoring
Payment Processing
Performance Measurement
Performance Review Process
Policies & Procedures
Process Design & Optimization

Quality Programs & Continuous Improvement
Regulatory & Tax Compliance
Self-Service Technology
Service Level Agreements
Staffing and Retention
Strategy & Vision
Succession Planning
Technology, Software and Hardware
Time & Attendance
Vendor Management

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